5 Key Things to Ensure a Great Mobile Experience

Written by Louise on 12 October 2011

So, you’ve decided you want to take advantage of the rise of the mobile web market. Before you jump in, there are a number of things to bear in mind when making your site mobile friendly:

  1. Key Features and Functionality
    The fundamental starting point of any mobile web project is prioritising your objective and goals. Think about what your users ultimately want from your mobile site or app and how you can make this as easy as possible. Access to your analytics can reveal key features from your current site that should be streamlined and optimised for mobile use.
  2. The Size of the Content
    How much of your content is absolutely necessary? Going mobile is all about stripping down to the bare essentials. Users don’t tend to “browse” the web on their phones. They want answers quickly; it’s a entirely different experience from desktop browsing.
  3. How and Where It Will Be Used
    Think about the situations in which mobile devices are used. It is rarely from the comfort of your own home of office. It is on the go, on a bus, in a busy supermarket. Maybe they’re running late, maybe they only have one hand free. All of this must be factored in when implementing key features. Take our recent development for Go North East, which finds departure times for nearest bus stops. The app exploits the device’s GPS feature, saving the user valuable time from manually entering a location.
  4. Time and Budget
    The advanced functionality of an app can require a lot of time to develop. If you’re under tight time or budget constraints, simply making your site accessible for mobile users may suffice for opening you up to the mobile market.
  5. Accessibility
    Identify your target market. Do you need to be accessible to all or just a small niche group? Taking a look at your analytics may give you a clue. Perhaps you don’t need a Blackberry version of your app if your mobile clients are predominantly iPhone users.

Tagged in , , , , , , , , , , , ,

2 Comments
  • That’s an excellent article Louise. Concise and to the point.

    Too many clients think that they can just slap their website onto a mobile platform and it’s done, and then wonder why the click-through rate is so poor.

    This explains why and, if it’s OK, I’ll use some of it to explain to people I speak to why ‘plonking’ doesn’t work!

  • web design firms
    November 8, 2011

    They want answers quickly; it’s a entirely different experience from desktop browsing.

RSS feed for comments on this post.

TrackBack URI

Leave a comment