Start Up

Delivering a User Focused Solution for an On-demand Courier Service

Street Stream founder and CEO, James Middleton, approached Komodo in early 2014 with his idea for an app and customer website to help people sending their items securely from A-to-B.

After a period of projecting scoping and consultation, Komodo was selected from a pool of national suppliers.

Early Results and Feedback

From an idea to a successful product, Komodo helped to design and build London’s first service-focused platform for both customers and couriers. Street Stream empowers couriers and customers to take control of their on-demand delivery experience.

Early trading has surpassed all expectations since Street Steam went live in February 2015 and Street Stream are now looking to roll out more features for the next stage of their development.

2,600Early Jobs Completed

Trading has surpassed expectations since Street Steam went live. In less than a year over 2600 jobs were completed for over 500 customers.

149%Crowdfunding Target

Through crowdfunding, they have successfully exceeded their target of £100,000 by 149% since the launch of the new website design.

Developing the Solution

To deliver the full end-to-end courier delivery service, we started by creating detailed user stories and requirements, before expanding this out and architecting the first version of the system. Since then we have iterated on the initial design twice more to get Street Stream to the point we are at today. As part of that the architecture has expanded, becoming more robust to support the increasing service demands of its growing customer base and couriers.

User flow image Prototype image

The entire platform comprises of 3 core components, individually designed, architected and supported by the Komodo team. The first being a responsive customer website and service portal. Secondly, a native iOS app for couriers to quote for and manage jobs in real-time. And lastly, a comprehensive admin portal for business analysis.

The unique selling point of Street Stream is undoubtedly its ability to react in real-time. Most courier services function on a daily basis, however, currently none have the capacity to employ bike messaging where the margin of booking time can be immediate. The result of our work is a real time scalable system to support live bidding for work from couriers across London.

Komodo were the first people to "get" Street Stream. They understood what I was trying to do very quickly and asked the right questions. I have found them very methodical to work with.

More from our Client Stories

We talk the talk but crucially, we walk the walk. Below are selected client stories showcasing our capability to work effectively with client teams to deliver complex yet intrinsically 'people friendly' digital solutions that solve multifaceted problems.

Contact Us

Feel free to contact us to open a conversation and discover if there are areas where we might help with your success.

Armin Talic

Commercial Director

A product of ex-Yugoslavia. Spent 4 years at Apple learning about the value of service and experience. Usually the one asking “why?”.

Phoebe Dowley

Client Partner

Supports people from large organisations to start-ups and makes it look easy. Can usually be found running a 5k for breakfast.