Onward Homes

A user-centred website to accelerate digital transformation

Standardising Processes to Scale Efficiently.
Web version of the Onward homes website with a pattern of a map in the background
Industry

Housing

Platform

Mobile Application

Services Provided

UI/UX Design

App Development

User Research

Onward Homes

A user-centred website to accelerate digital transformation

Standardising Processes to Scale Efficiently.
Web version of the Onward homes website with a pattern of a map in the background
Industry

Housing

Platform

Mobile Application

Services Provided

UI/UX Design

App Development

User Research

UI/UX Design

Onward Homes

A user-centred website to accelerate digital transformation

Standardising Processes to Scale Efficiently.
Web version of the Onward homes website with a pattern of a map in the background
Industry

Housing

Platform

Mobile Application

Services Provided

UI/UX Design

App Development

User Research

Don’t have a lot of time? Here’s what we achieved:

Popularity Surge

The digital system MVP sparked a 12% users increase in 6 months.

300 Early Registrations

Core actions on the site increased by 430% in 6 months.

MVP in 12 Weeks

The MVP helped BwN to manage an expanded network and a higher project volume.

Don’t have a lot of time? Here’s what we achieved:

Popularity Surge

The digital system MVP sparked a 12% users increase in 6 months.

300 Early Registrations

Core actions on the site increased by 430% in 6 months.

MVP in 12 Weeks

The MVP helped BwN to manage an expanded network and a higher project volume.

Don’t have a lot of time? Here’s what we achieved:

Popularity Surge

The digital system MVP sparked a 12% users increase in 6 months.

300 Early Registrations

Core actions on the site increased by 430% in 6 months.

MVP in 12 Weeks

The MVP helped BwN to manage an expanded network and a higher project volume.

Understanding the challenge

Onward is a leading provider of quality, affordable homes for rent and sale in the North West. Once a collection of five individual organisations, they now own and manage over 35,000 homes. Its mission is to make a difference in its customers’ lives through scaled digital adoption and transformation. Together with their project team explored the digital relationship between business and customer’ to find alternative routes rather than rely on the traditional housing provider and tenant models.

“KOMODO took time to fully understand our processes and delivered on our complex requirements.”
Sophie Jones
Communications & Learning Manager

Understanding the challenge

Onward is a leading provider of quality, affordable homes for rent and sale in the North West. Once a collection of five individual organisations, they now own and manage over 35,000 homes. Its mission is to make a difference in its customers’ lives through scaled digital adoption and transformation. Together with their project team explored the digital relationship between business and customer’ to find alternative routes rather than rely on the traditional housing provider and tenant models.

“KOMODO took time to fully understand our processes and delivered on our complex requirements.”
Sophie Jones
Communications & Learning Manager

Understanding the challenge

Onward is a leading provider of quality, affordable homes for rent and sale in the North West. Once a collection of five individual organisations, they now own and manage over 35,000 homes. Its mission is to make a difference in its customers’ lives through scaled digital adoption and transformation. Together with their project team explored the digital relationship between business and customer’ to find alternative routes rather than rely on the traditional housing provider and tenant models.

“KOMODO took time to fully understand our processes and delivered on our complex requirements.”
Sophie Jones
Communications & Learning Manager

Designing and Implementing a Robust MVP

We engaged with BwN to define their core challenges and identify where we could begin scaling the accreditation system. To optimise limited initial funding, we divided the design and development into multiple phases. The first phase concentrated on rapidly delivering a Minimum Viable Product (MVP) to begin adding value as soon as possible.

Our Toolset

The objectives for this project phase were:

Design an intuitive user experience

By employing user-centric design principles, we aimed to enhance user satisfaction and minimise the time required to manage projects effectively.

Provision of a searchable database

We developed a comprehensive and searchable database, empowering the BwN team to generate accurate reports on projects efficiently.

Automation for efficiency

We integrated automated testing and systems documentation to ensure organisational and systems redundancy, enabling smooth operations and minimising errors.

Security and data validation

Our system design incorporated robust security measures and mechanisms for data validation and verification, ensuring the integrity and reliability of the accreditation process.

Designing and Implementing a Robust MVP

We engaged with BwN to define their core challenges and identify where we could begin scaling the accreditation system. To optimise limited initial funding, we divided the design and development into multiple phases. The first phase concentrated on rapidly delivering a Minimum Viable Product (MVP) to begin adding value as soon as possible.

Our Toolset

The objectives for this project phase were:

Design an intuitive user experience

By employing user-centric design principles, we aimed to enhance user satisfaction and minimise the time required to manage projects effectively.

Provision of a searchable database

We developed a comprehensive and searchable database, empowering the BwN team to generate accurate reports on projects efficiently.

Automation for efficiency

We integrated automated testing and systems documentation to ensure organisational and systems redundancy, enabling smooth operations and minimising errors.

Security and data validation

Our system design incorporated robust security measures and mechanisms for data validation and verification, ensuring the integrity and reliability of the accreditation process.

Designing and Implementing a Robust MVP

We engaged with BwN to define their core challenges and identify where we could begin scaling the accreditation system. To optimise limited initial funding, we divided the design and development into multiple phases. The first phase concentrated on rapidly delivering a Minimum Viable Product (MVP) to begin adding value as soon as possible.

Our Toolset

The objectives for this project phase were:

Design an intuitive user experience

By employing user-centric design principles, we aimed to enhance user satisfaction and minimise the time required to manage projects effectively.

Provision of a searchable database

We developed a comprehensive and searchable database, empowering the BwN team to generate accurate reports on projects efficiently.

Automation for efficiency

We integrated automated testing and systems documentation to ensure organisational and systems redundancy, enabling smooth operations and minimising errors.

Security and data validation

Our system design incorporated robust security measures and mechanisms for data validation and verification, ensuring the integrity and reliability of the accreditation process.

“Working remotely did not present any barriers to communication or the delivery of each phase of the project. Workshopping elements were fun and interactive, the use of design tools such as Miro boards and Figma for the wire-frame stage helped us to visualise the user experience.”
Sophie Jones
Communications & Learning Manager
A sketch of the product wireframe on a whiteboard
“Working remotely did not present any barriers to communication or the delivery of each phase of the project. Workshopping elements were fun and interactive, the use of design tools such as Miro boards and Figma for the wire-frame stage helped us to visualise the user experience.”
Sophie Jones
Communications & Learning Manager
A sketch of the product wireframe on a whiteboard
“Working remotely did not present any barriers to communication or the delivery of each phase of the project. Workshopping elements were fun and interactive, the use of design tools such as Miro boards and Figma for the wire-frame stage helped us to visualise the user experience.”
Sophie Jones
Communications & Learning Manager
A sketch of the product wireframe on a whiteboard
The Outcome

Transforming Green Infrastructure Accreditation

The collaborative effort between KOMODO Digital and BwN resulted in successfully transforming the green infrastructure accreditation process.

The key outcomes of our engagement were:

Mobile version of the onward homes website and some assets of the brand style guide

Robust MVP

We delivered a powerful Minimum Viable Product that formed the foundation of the digital accreditation system, meeting BwN's immediate needs while allowing for future scalability.

Enhanced User Experience

Our intuitive user experience design significantly improved the satisfaction of users, including the BwN team and a national network of approximately 200 BwN Assessors. By standardising the registration, assessment, submission, audit, and award process, we provided an easy and seamless user experience for the Assessor network.

Remote Success

Despite the challenges posed by remote collaboration during the pandemic, our use of innovative design tools such as Miro boards and Figma facilitated interactive workshops and enabled effective visualisation of the user experience.

The Outcome

Transforming Green Infrastructure Accreditation

The collaborative effort between KOMODO Digital and BwN resulted in successfully transforming the green infrastructure accreditation process.

The key outcomes of our engagement were:

Mobile version of the onward homes website and some assets of the brand style guide

Robust MVP

We delivered a powerful Minimum Viable Product that formed the foundation of the digital accreditation system, meeting BwN's immediate needs while allowing for future scalability.

Enhanced User Experience

Our intuitive user experience design significantly improved the satisfaction of users, including the BwN team and a national network of approximately 200 BwN Assessors. By standardising the registration, assessment, submission, audit, and award process, we provided an easy and seamless user experience for the Assessor network.

Remote Success

Despite the challenges posed by remote collaboration during the pandemic, our use of innovative design tools such as Miro boards and Figma facilitated interactive workshops and enabled effective visualisation of the user experience.

The Outcome

Transforming Green Infrastructure Accreditation

The collaborative effort between KOMODO Digital and BwN resulted in successfully transforming the green infrastructure accreditation process.

The key outcomes of our engagement were:

Mobile version of the onward homes website and some assets of the brand style guide

Robust MVP

We delivered a powerful Minimum Viable Product that formed the foundation of the digital accreditation system, meeting BwN's immediate needs while allowing for future scalability.

Enhanced User Experience

Our intuitive user experience design significantly improved the satisfaction of users, including the BwN team and a national network of approximately 200 BwN Assessors. By standardising the registration, assessment, submission, audit, and award process, we provided an easy and seamless user experience for the Assessor network.

Remote Success

Despite the challenges posed by remote collaboration during the pandemic, our use of innovative design tools such as Miro boards and Figma facilitated interactive workshops and enabled effective visualisation of the user experience.

“We enjoyed working with the KOMODO team to develop our new Digital Accreditation System and were really happy with the final result.”

Sophie Jones
Communications & Learning Manager

“We enjoyed working with the KOMODO team to develop our new Digital Accreditation System and were really happy with the final result.”

Sophie Jones
Communications & Learning Manager

“We enjoyed working with the KOMODO team to develop our new Digital Accreditation System and were really happy with the final result.”

Sophie Jones
Communications & Learning Manager

Get started today!

Ready to streamline your processes and scale to new heights? Contact us now to explore how our digital product solutions can transform your organisation.

Get started today!

Ready to streamline your processes and scale to new heights? Contact us now to explore how our digital product solutions can transform your organisation.

Get started today!

Ready to streamline your processes and scale to new heights? Contact us now to explore how our digital product solutions can transform your organisation.