DEDICATED SOLUTIONS

Product Performance Optimisation

Product Innovation requires perspective – free from bias – with open and honest communication. That’s why we created our Product Performance Optimisation (PPO) package. Our expert-guided process is an honest and objective review of where you are. It builds the foundation for planning and executing your next steps.
An illustration with the laravel logo on a card
An illustration with the laravel logo on a card
An illustration with the laravel logo on a card
Duration
4-6 Weeks
Cost
From £8,000

Customer

Optimised experiences to serve customers better.

Product

Purposeful innovation, solving the right problems.

Arena

Market context, trends and opportunities.

Start with the customer

Start with the customer

Who are you serving? How do you better meet their needs to optimise the experience?

Who are you serving? How do you better meet their needs to optimise the experience?

What do you get?

User-centric research methods that deliver valuable customer insights.

01 - User Research

Revealing the unknown unknowns.

02 - Empathy Mapping

Clarifying the pains and gains.

03 - User Personas

Defining needs, wants and frustrations.

Whats the result?

Knowing your user is the difference between a good product and a market leader.

Contextualise your product or service from the customer’s perspective. These exercises collect user data, boil it down and create visual and actionable insights. It identifies the problems you solve best – and the pain points you’ve overlooked. We help you double down on what makes you stand out and find opportunities in unknown frustrations.

Dive into the product

Dive into the product

Drive purposeful innovation by solving problems better.

Drive purposeful innovation by solving problems better.

What do you get?

Find the pulse on your product’s core vitals.

01 - Data Benchmarks

Capture key UX metrics (SUS & NPS)

02 - UX Audit

Evaluate your experience.

03 - Tech Audit

Review technical performance.

Whats the result?

Lay the foundation for product-led growth with better engagement, more conversions and better user retention.

Lay the foundation for product-led growth with better engagement, more conversions and better user retention.

Lay the foundation for product-led growth with better engagement, more conversions and better user retention.

Knowing your product experience inside out is extremely beneficial. It paves the way for optimising your performance, by highlighting usability flaws and technical weaknesses. Beyond that, performance insights can drive product innovation and strategy, a massively overlooked advantage that 50% of companies fail to act on (UserZoom, 2022).

Into the Arena

Into the Arena

External awareness creates optimal experiences and go-to-market success.

External awareness creates optimal experiences and go-to-market success.

What do you get?

Market intelligence to support strategic decision making.

01 - Competitor Analysis

Understand your competitors’ strategies.

02 - Market Research

Explore your market environment.

03 - Future Trends

Innovate within the market.

Whats the result?

Get clarity on market opportunities, competitor strategies and future trends to guide strategic decision-making.

Get clarity on market opportunities, competitor strategies and future trends to guide strategic decision-making.

Get clarity on market opportunities, competitor strategies and future trends to guide strategic decision-making.

Commercial-Savvy is a sure-fire way to make sure your product thrives in the market. With our strategic insights, you can guide your product roadmap to keep up with rapidly evolving user needs. Share insights with your product marketing team to make sure you go to market with the tools you need to convince your customers that you are the right choice.

Get A Complete View Of Your Product’s Performance Now

Get A Complete View Of Your Product’s Performance Now

Learn more about our tailored PPO package now.

A graphical illustration with elements of coding in reference to the call to action
A graphical illustration with elements of coding in reference to the call to action
A graphical illustration with elements of coding in reference to the call to action