Understanding the challenge
Orchard is an established software business in the social housing sector with a BIG team - there are over 200 employees, with most in the development team. Their business offers software that helps social housing organisations better manage their properties and tenancies. An established player in social housing, they grappled with a repeated and sensitive issue: rent arrears. This challenge created logistical challneges for housing organisations and created stress for tenants. Seeking to alleviate this pervasive issue, Orchard turned to Komodo for a bespoke and user-centred solution.
Rent Arrears Reduction
Significantly decreased rent arrears cases, directly recovering substantial revenue for housing organisations.
Emerged as Orchard's fastest-growing product launch in the past five years, enhancing commercial trajectory.
Delivered in 9 months
The product was released in just nine months from the initial conversation with Orchard to launching live in-market.